MSK patient Kieran, wearing a blue jacket, sits on a wooden bench surrounded by greenery, looking at the camera with a calm expression.

Becoming a Patient at MSK

Personalized care for your unique needs

When you or a loved one is facing cancer, we know you may have questions. At Memorial Sloan Kettering, we’re here to guide you every step of the way. From the moment you reach out, we help you make sense of your options and create a plan. 

Ready to request an appointment?

Our Care Advisors can answer many of your questions. They will connect you with the best healthcare provider for your needs.

At MSK, teamwork is the key to your personalized care. As our patient, you will have a highly collaborative team of specialists who focus on treating every aspect of your cancer. Our doctors and nurses treat every cancer type, from the most common to the most rare.

Your care team will get to know you and your needs and values. Your goals for care are respected and reflected in your treatment plan. We aim to make decisions that honor who you are as an individual and commit to fostering an environment that is safe, supportive, and compassionate. 

MSK patient Susan dressed in black with a hat and sunglasses on their head stands on a city sidewalk, smiling.
When I walked into MSK, I was scared about my cancer. I wanted to be alive. But I also want to be accepted.
As Susan began the process of becoming a patient at MSK, it was a relief to see medical forms that specifically asked patients for their gender identity, pronouns, and chosen name.
Accessible locations close to home
A map of MSK’s treatment locations in the New York City area

Our locations in New Jersey, Brooklyn, Long Island, and Westchester County offer many of the same treatments as our Manhattan clinics. All MSK locations have accessible parking, buildings, and rooms to meet the needs of all our patients.

View all locations
We make it easier for you to get care
Telemedicine visits

You may be able to have some of your consultations and follow-ups without having to travel to MSK.

Learn about telemedicine
Communication assistance

We have free interpreters available 24 hours a day, every day. We can also translate forms and documents.

Learn about communication help
Travel assistance & support

Our team can help you understand your options for air travel, hotels, transportation to get to your appointments, and more.

Learn about travel support
Guidance on insurance and paying for care

Our Patient Financial Services experts can help you with your insurance and financial assistance questions, regardless of your situation. They will partner with you to identify the right resources to make sure you have access to care at MSK. Together with our clinical teams, they also work to help you avoid unnecessary out-of-pocket costs.

We accept many types of health insurance, including Medicare and Medicaid. Even if you don’t have insurance or your insurance doesn’t cover care at MSK, there may be other ways we can help. For example, you might be eligible for our Financial Assistance Program.

MSK patient Joanna wearing sunglasses and a teal vest, smiles while standing near a sunlit waterfront.
"I’m so glad that I consulted with a financial expert at MSK. Not having to worry about the costs of treatment made the stressful situation of having cancer a little less stressful."

Joanna, a retired school nurse living on a fixed income, was nervous about paying for her treatment. Our financial specialists suggested that she purchase a Medicare supplement plan. Thanks to that advice, Joanna has been easily able to afford the cost of her care.

The support you need every step of the way.

Our Care Advisors can help address any questions you may have and help you navigate starting care at MSK.

Request an appointment