About the MSK MyChart Patient Portal (Coming February 1, 2025)
At Memorial Sloan Kettering Cancer Center (MSK), our patients are at the center of all our work. We’re always thinking about how we can support you and your loved ones. Our new patient portal, MSK MyChart, will be a secure online resource that helps you stay connected to your care team, whether you’re at home or on the go.
On February 1, 2025, MSK MyChart will replace MyMSK as the patient portal for MSK.
We are making this change to provide a better experience for our patients. MyChart is the patient portal used by top hospitals across the United States. MSK MyChart makes it easier to access your health information, manage your appointments, and communicate with your care team.
On February 1, 2025, MyMSK will become MSK MyChart. MyMSK will still be available in a read-only version by going to my.mskcc.org in a web browser on your computer, tablet, or smartphone. The MyMSK mobile app will no longer be available.
What does it mean that MyMSK is read-only?
Read-only means that, starting February 1, 2025, you will still be able to view medical information and messages from January 31, 2025, or earlier. The read-only version of MyMSK will not show any new or updated information, and you won’t be able to send messages or make any changes. You will also need to use the read-only version of MyMSK to pay bills from January 31, 2025, and earlier.
MyMSK Read-Only will be available from January 31, 2025, to January 31, 2026. To log in, go to my.mskcc.org.
What will happen to my old information that’s stored in MyMSK?
All the most important information about you and your care will be securely stored and transferred in MSK’s system. You don’t have to worry: We will still know exactly who you are, and what your diagnosis and treatment plan are. This transition won’t affect your care at MSK in any way.
MSK MyChart makes managing your health easier than ever before. MSK MyChart will have all the same features you know from MyMSK, and more. Here are some highlights:
MSK MyChart will be the best way to stay connected to your care at MSK. You can use MSK MyChart in a browser on your computer or use the MSK MyChart app on your smartphone or tablet.
With MSK MyChart, you will be able to:
- See your medical information
- Message your care team
- Manage your appointments
- View your test results
- Ask for prescription refills
- Pay bills
- Join a video visit with your provider
- Fill out health questionnaires
- Read patient education information
At MSK, we want to make sure you understand your medical information clearly. MSK MyChart lets you choose between English, Spanish, Russian, and Simplified Chinese, so you can feel confident that you’re in control of your health.
Once you change your preferred language, you will see many features, such as prescription refills and bill payments, in the language you chose. Some things — such as your MSK provider notes, lab and test results, and messages you send to your care team — will still be available only in English.
If your other healthcare providers also use MyChart, you can connect your accounts to see all your health information in one place. This means you can easily access your medical records, test results, and appointment details from different providers, all within MSK MyChart. By having everything you need in one place, you can easily stay organized.