Our Bobst International Center team works closely with international patients to match them with the best doctors and services for their individual needs.
The Bobst International Center’s patient services team is available to guide patients who are not U.S. citizens or permanent residents of the U.S. with their travel and treatment planning. Memorial Sloan Kettering Cancer Center’s (MSK) Care Advisors and Patient Liaisons will work closely with your local care team for a seamless experience.
1. Submit an Appointment Request Form
- The first step in making an appointment is to submit an online appointment request.
- After you submit the form, one of our International Care Advisors will reach out to you on the same day or the next business day.
- If you have problems completing the form, please call us at +1 212-639-4900 and one of our team members will help you submit the form.
2. Provide Your Medical Records and Materials
- Your designated International Care Advisor will provide you with a list of the medical information we will need to plan your first appointment tailored to your diagnosis.
- Please provide pathology slides from your local oncologist (a doctor who specializes in treating cancer). Patients can mail the slides to MSK or bring them to the appointment. A MSK pathologist will review the pathology slides to confirm the diagnosis.
- We ask for all documents to be submitted in English. Our Care Advisors can help you arrange for your records to be translated.
3. Confirm Your Appointment
After we have reviewed your medical information, we will contact you as soon as possible to let you know the:
- Day and time of your appointment
- Name of your MSK doctors
- Cost of your appointment – learn more about options to pay for you care.
4. Plan Your Travel
After we have confirmed your appointment, feel free to begin making your travel plans. Our team can help you with:
- Assisting with visa letters.
- Recommending and making arrangements for hotels or furnished apartments. View a listing of accommodations in New York City that offer discounts to MSK patients.
- Helping with transportation arrangements to and from the airport (JFK, LGA, and EWR).
5. Register for Your Appointment
Our international services team will welcome you in person when you arrive at MSK and assist you with registration paperwork. Your dedicated representative will help you process your payment. The payment typically covers your first visit and blood tests.
Learn more about what to expect financially.
Email us at international@mskcc.org.
Call 212-639-4900, Monday through Friday, – (Eastern time)
Or use AT&T Direct Access by dialing the access number for the country you are calling from, then dialing 888-675-7722. If you need a translator, we will locate one while you are on the line. Or email international@mskcc.org and tell us the language you speak along with the time you wish to call. We will arrange for a translator to be available.
Mailing Address
Bobst International Center
160 East 53rd Street
Rockefeller Outpatient Pavilion, 11th floor
New York, NY 10022
Fax: 212-639-4938
